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Help Center

We have recently upgraded our site for a better shopping experience. Please update the following:

1. Update your password
Existing customers need to update their password if ordering on the new site for the first time. Do to regulations, we are prohibited from transfering passwords from one system to another. Your profile and email address used for logging in are in the new system. You can reset your password by going Here.

2. Update you shipping address
Once logged in, please retype your shipping address in the shipping address section of your profile. Even if it looks correct, please erase what's there and type in your entire shipping address. This is to prevent any possible glitches in the shopping checkout process.



Customer Service Hours

Monday through Friday
8:00am to 4:30pm EST

Contact Info
Phone: 860-236-5587

Email: mailto:office@dogcatsupply.com

Mailing Address:
DogCatSupply
162 Reed Ave.
West Hartford, CT
06110